Laboratory Support Program
QuickCheck Laboratory Support is a multi-tiered quality control
program designed to assist customers with proper method development
for specific products (QuickCheck DEVELOP), quality audits of
specific product samples (QuickCheck AUDIT) and optimization
of instrument performance (QuickCheck MONITOR).
DEVELOP provides method development for individual customer samples.
CEM Applications Specialists are available for
method development at the CEM laboratories or for customer location
methods development and personnel training. This program ensures
that the sample is being tested by the proper technique and the
most accurate method to provide the optimum test results.
AUDIT provides a quality audit program of customer samples. Samples
are forwarded to the CEM laboratories where they
are tested by CEM Applications Specialists, and results are compared
to customer results, to long reference techniques and/or other
rapid techniques. This program provides the customer with a peace
of mind that consistent, accurate test results are obtained.
Monitor provides monitoring programs for instrument performance
where control samples are forwarded to customers for
testing. Once the sample results are obtained, they can be entered
on the CEM Service website to compare with CEM test results as
well as other customer results.
By taking advantage of these laboratory support programs, customers
can rest assured that the proper method is used and that precise
test results are obtained on an instrument that is monitored for